Technology has enabled the customer to “shop anywhere anytime” and thereby putting a strain on retailers’ supply chain to fulfill the customer demand. Retailers are expected to live up to the “Shop anywhere, fulfill anywhere” concept.
Getting the right product to the customer at the right time is necessary to ensure customer satisfaction. This dictates that the retailer has a “true” chain-wide (DCs, Stores, Vendors) inventory visibility and an operational fulfillment network with the right shipping cost structure to support customer expected flexibility. Endless Aisle is the norm.
Newmine’s Omni Channel Operations practice consultants have depth and breadth of experience in optimizing operations for retailers. Our consultants have held senior executive operational roles for global retailers and consumer brands.
Whether in-house or outsourced fulfillment, inbound or outbound freight expense, supply chain or reverse logistics, our team has created strategies and implemented them to achieve multi-million dollar savings for retailers. We understand the holistic view of Customer Order Fulfillment and the associated impact of inventory and operational efficiencies.