Newmine specializes in helping retailers, consumer brands and private equity firms with retail portfolios develop and bring to market a coherent Omni-Channel retail strategy, assess and optimize operations and systems for revenue growth, cost reduction and risk mitigation. Newmine’s hands-on team are retail and supply chain executives who are focused on measurable, no-nonsense results. Their collective experience and wisdom provide our clients with a high-value alternative to large, traditional consulting firms.
Below you’ll find a partial list of the services we offer. We’re fast, efficient, and we will make your business better.
For most retailers and consumer brands there are always more strategic and important projects to get done than there is budget to accomplish them. The result is a forced effort to prioritize everything that needs to get done and those projects—important though they may be—that fall below the line don’t get funded.
The Newmine Operational Funding Opportunity is short, focused project that takes a deep dive into your current outbound shipping operations and expenses to find immediate, hard dollar savings that can be reallocated to fund those critical projects you need to get to—without increasing your budget.
Your Omni-Channel operations are at the very core of your retail success, but over time inefficiencies creep in, technology advances are made, staffing turns over and customer expectations change. Our team will bring its years of hands-on retail and supply chain executive experience to bear on all aspects of your Omni-Channel processes, operations and technologies. The result is actionable steps to improve and optimize your entire Omni-Channel business.
In the M&A world time really is money. Newmine’s team quickly provides critical, experienced, hands-on support for private equity firms adding to their retail brand portfolio or retailers looking to make strategic acquisitions. Within the tightest timeframes we review, assess and analyze all aspects of the order-to-delivery cycle including operational processes, staffing and the technology infrastructure that supports those processes.
Ecommerce software has evolved to at least its fourth generation since first appearing in the mid 90’s. Change is a constant both in terms of the Omni-Channel retail model and the technology infrastructure that supports it. The result is a need to re-platform every 3-5 years to stay relevant and remain competitive. With a tremendous capital investment at hand, and the very health of the organization at stake, it’s critical to make sure the best minds and most experienced hands are helping your business through the process. At Newmine our team is made up of Omni-Channel retail and supply chain executive who have long, strong track records of remarkable success in making these transitions. We can help your operation to grow and compete as well.
A successful Omni-Channel business requires seamless systems integration and a positive customer experience. From a practical perspective that means creating the right order fulfillment process from your inventory locations (stores, warehouse, vendor, manufacturer, 3pl), Implementing the right technology to integrate the inventory management, order management and store systems, aligning the organization for an efficient operational process, and digital resources to ensure a pleasant and safe customer experience. Our team at Newmine has been a substantial track record of success in aligning retailers for Omni-Channel success with a hands-on, practical approach.
Customer returns are a fact of life, but that doesn’t mean they can’t and shouldn’t be managed. In fact, for every $1,000,000 in customer returns, a retailer loses as much as $500,000 in EBITDA! But return rates can creep up without being noticed. Policies that once made sense can now add unnecessary—or invisible–expense burden. Process or technology changes can have unintended consequences.
The Newmine Returns Assessment Program is a focused project which takes a comprehensive assessment and analyzes a retailer’s current customer returns strategy, policies and processes. Using its proprietary RAP Index™, which benchmarks the current state of customer returns against industry and peer performance, the Newmine team makes concrete recommendations for policy, process and staffing adjustments to reduce expenses, improve customer satisfaction and contribute directly to EBITDA.