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Returns Reduction Consulting Omnichannel Operations Optimization Organization Management Re-platforming Project Execution Mergers and Acquisitions Applications Expertise Insights Company About In the News Affiliations Community Impact Events Careers Contact
Newmine
  • Returns Reduction
  • Consulting
    • Omnichannel Operations Optimization
    • Organization Management
    • Re-platforming
    • Project Execution
    • Mergers and Acquisitions
    • Applications Expertise
  • Insights
  • Company
    • About
    • In the News
    • Affiliations
    • Community Impact
    • Events
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Newmine and RVCF Publish Study On the Challenges of Customer Returns

16
May
2019

About the Study

For years, retailers and merchandise suppliers have considered returns a cost of doing business. If “fast and easy” returns are a standard expectation of today’s empowered consumer, you need a return policy that satisfies that expectation, even as the number of returns continues to increase with the growth of e-commerce. However, market pressure to satisfy the increasing expectations of today’s consumers has resulted in a $400 billion problem that has been called retail’s “ticking time bomb.”

Returns Reduction experts at Newmine partnered with the Retail Value Chain Federation, the driving force in collaboration, to publish a study about “Understanding and Overcoming the Challenges of Customer Returns.” This study sheds light on why returns continue to be such an expensive problem for the retail industry and what steps can be taken to reduce returns and boost bottom lines. The report covers:

  • Industry Overview of the Returns Challenge 
  • Organizational Obstacles to Achieving Returns Reduction 
  • Keys to an Effective Returns Reduction Strategy

Click Here to Download this special report.

 

  • Author
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Jenny Gorlin
Marketing Manager at Newmine
Jenny is Newmine's Marketing Manager. Having recently completed her MSc. in Marketing at Trinity College, Dublin, Jenny brings a global perspective of consumer behavior and customer decision journeys. She's passionate about how omnichannel retail is being used today to create powerful customer experiences.
Latest posts by Jenny Gorlin (see all)
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  • PacSun Eddie Bauer CEO, Mike Relich Further Enhances Newmine Advisory Board - December 8, 2020
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