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Executive Dinner Discussion

Retail Returns Roundtable

An executive roundtable series for retail and brand executives focused on driving sustainable eCommerce growth


In partnership with



Columbus, Ohio
Tue, April 12, 2022, 6:00 PM ET

Button_Request to Attend

What's on the table

While most retailers have taken strides in improving the returns experience for shoppers; only 16% have a strategic initiative focused on reducing returns even though 73% of returns occur due to reasons retailers can control.

Join Incisiv and Newmine for an executive roundtable to:

  • Learn what a study of 2,500+ shoppers and 150+ retailers reveals about the state of retail returns
  • Hear from our panel of experts on why returns prevention is emerging as a strategic lever for sustainable eCommerce growth
  • Share priorities, challenges and attitudes towards retail returns amongst industry peers in attendance
In 2021, US shoppers returned $761 billion worth of merchandise to retailers. That's a whopping 17% of retail trade.


Since eCommerce orders are returned 2X-3X more than store bought purchases, continued eCommerce growth will only lead to a further increase in returns. Managing returns has become a critical imperative for any retailer or brand focused on sustainable eCommerce growth.

Retail Returns Roundtable

A power panel featuring some of the brightest minds in retail

Donny Askin EVP Newmine
Scott Glaser
Gaurav Pant_Incisiv

Donny Askin



Scott Glaser

Former CFO, Plus Fashion Segment

Ascena Retail Group

Gaurav Pant

Chief Insights Officer


Mitchell’s Ocean Club is the flagship location of Ocean Prime. The nationally-acclaimed Ocean Prime delivers an extraordinary experience with stunning settings, an impressive menu of seafood and prime cuts of steak, signature cocktails, a Wine Spectator-honored wine list and truly genuine hospitality.


Transportation Partner



Each attendee will receive two (2) $50 ride coupons for use on Uber to get to and from the restaurant


Request to Attend

This roundtable is open by invitation or application to senior consumer industry executives. To qualify to attend, you must be interested in learning about returns prevention, and be open to sharing your perspective with industry peers in a closed-door session.