A Picture Worth 1000 Customers

How did the simple act of changing a picture save one thousand customer sales?

 

Watch this short video to find out.

 

The Hidden Opportunity Behind Returns

Returns are a retail and environmental problem that create issues across retailers' organization and customer base. But the data from returns can drive insightful actions across design, sourcing, merchandising, marketing, and the supply chain.

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Reduce Returns

Take Corrective Action to Prevent Future Returns

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Enhance Planning & Execution

Improve Product and Identify Inefficiencies

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Build Customer Trust

Ensure that Customer Expectations Meet Reality

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Achieve Sustainability Goals

Remove Packaging Waste and Keep Products out of Landfills

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reduced returns by 18% when the industry's return rate grew by over 50%.

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kept thousands of hats out of landfills by correcting a shipping issue.

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used return insights to create a better Shaquille O'Neal chair.

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Think Differently about Returns

with Chief Returns Officer®

Chief Returns Officer® is an AI platform that analyzes sales, returns, and customer review data to suggest actions that prevent future returns.  As a result of these actions, merchants, marketers, and supply chain professionals also

✔ Improve Inventory Performance
✔ Remove Costs & Inefficiencies
✔ Make Products that Customers Love
✔ Build Customer Trust

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RESEARCH STUDY

The Retail Returns Prevention Playbook

A convergence of forces is dictating that returns prevention become a strategic priority for retailers and brands. However, most retailers do not know how or where to start with returns prevention.

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SUSTAINABILITY REPORT

The Hidden Costs of Retail Returns

Dive into the full impact of retail returns, both financial and environmental with this study conducted by Coresight Research.

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SUCCESS STORY

How Title Nine achieved an 18% reduction in returns

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