TACKLING RETURNS AHEAD OF HOLIDAY
Technology-Driven Strategies To Protect the Bottom Line
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The last few years have impacted the way consumers shop permanently, with the rise of e-commerce presenting a particular challenge for how retailers manage returns. As the world settles into a new normal, omnichannel is set to stick, and retailer strategies to reduce and manage returns effectively during the holiday season will be even more important to protect the bottom line.
- Learnings from holiday seasons during the pandemic
- How omnichannel and BORIS (buy online, return in-store) add complexity to the returns issue and how technology can mitigate potential roadblocks
- Why now is the time to act in order to ensure the best holiday experience for your customers
- How reducing returns can improve peak season performance