VIDEOS & PODCASTS
Only have a few minutes to spare? You're in the right place.
Hear what retail experts have to say about the future of product returns and returns prevention!
Seasoned retail executive and current Co-CEO of PACSUN, Mike Relich explains why retailers need to act now to prevent and reduce returns and learn to see returns in a whole new light.
A message for retail CFO's from Scott Glaser, former CFO of Lane Bryant and Catherines for Ascena Retail Group, on the huge financial opportunity of returns reduction.
Former Chief Strategy Officer of Bed Bath & Beyond, Rich McMahon discusses why retailers need to appoint an executive to champion the proactive prevention of returns.
Luxury retail CEO Graziano De Boni explains the detrimental impact of returns on customer experience and brand value, and how to treat all your customers (even non-luxury) like royalty.
Hear from retail CIO Diane Randolph, of ULTA and Reitmans, on why she thinks it's time for retailers to seize the opportunity of returns prevention, and how it will impact digital transformation.
With any influx in sales comes an influx of returns. Learn from Coresight Research's Deborah Weinswig and Newmine's Navjit Bhasin on the silver lining of Holiday returns.
Former ULTA CIO Diane Randolph sits down with Deb Weinswig to discuss how the operational and logistical challenges of holiday returns have become more complex with omnichannel shopping and returning.
Sourcing Journal Editor-in-Chief Jessica Binns interviews Newmine CEO Navjit Bhasin on how retailers can identify the real root cause of their returns.
Title Nine's COO, Chrissy Giniesczki, reveals the secret of how they achieved an 18% reduction in returns and a reduction across 90% of product categories.
According to Fashion United, Returns Reduction was the 🔥 hottest topic 🔥 at the Lead Innovation Summit. Listen to Newmine's CEO Navjit Bhasin discuss the groundbreaking discovery of returns intelligence.
There's a dirty truth to product returns: many returned items are thrown away or destroyed. Learn more about the enormous negative impact returns have on our planet.
Featuring Brian Kilcourse of RSR Research, this video includes clips of the panel discussion Taking a Tech Approach to Ecommerce Returns from the Ecommerce Operations Technology Summit.