Enhance customer experience.

Drive sustainability.

Grow profits.


Newmine Released 2021 State of the Industry Report: Retail Returns In Partnership With Incisiv 

Gain insight into the retail industry's major roadblocks to returns reduction, and how to overcome them. 

Highlighted in...

Wall Street Journal Logo
wwd logo
Person buckling under the weight of returns

Take control of your returns problem.

Newmine’s vision is ensuring retailers thrive in a transforming world, and the growing problem of product returns has become a force to be reckoned with if you want to excel in these turbulent times. 

Newmine’s solutions empower you to grow revenues, delight customers, and drive sustainability through persistent and proactive returns reduction.

Meet your new Chief Returns Officer®

We’ve found that while every department in retail is responsible for returns, there’s rarely an executive in charge of returns reduction and returns intelligence analysis.

So, we built one for you (with a little help from AI). 

She’s a good boss, we promise.

Chief Returns Officer Dashboard in Monitor


What our customers are saying:

"The Chief Returns Officer tool created by Newmine should really be called "Chief Profit Officer" because it can be utilized in so many more ways than just returns. I know "game-changing" tools are touted all the time, but this one is the real deal.”

“Chief Returns Officer gives us an enterprise-wide view of the return landscape and is a keystone to the cross-functional relationships required for businesses to handle returns. Chief Returns Officer brings our returns story to life.”

Our Executive Team and Advisory Board come from:


We’ve been in your shoes.

Newmine is comprised of former retail executives and visionaries who understand the challenges retailers face and work tirelessly to deliver technology solutions where the tech delivers solutions to the business problem first, and not the other way around.

It’s technology by retailers, for retailers.


Footwear News Highlights the Hidden Cost of ...

The Hidden Sustainability Impact of Returns That Merchants Should Pay Attention To Footwear News ...

Diane Randolph, Former CIO of Ulta Beauty, Joins ...

BOSTON, MA - April 27, 2021 - Newmine, retail technology innovators and developers of the ...

New Data on the Environmental Cost of Retail ...

The Environmental Cost of Retail Returns Explored in Coresight Research’s New Report, The Hidden ...

Returns Reduction is a $125 Billion Opportunity ...

73% of returns occur due to a retailer-controllable action, but only 16% of retailers have a ...

Ensuring Retailers Thrive in a Transforming World.