Reducing Returns and Keeping Customers
Understand actionable steps every retailer can take to reduce returns.
Returns have become an inevitable part of the retail landscape, but the status quo doesn't have to be the norm. Last year, our team embarked on a mission with Returns Uncovered - New Insights on a Growing Problem, aiming to dispel misconceptions about returns by offering actual data that challenged prevailing notions about returns and their cause. We succeeded in that endeavor, and this report is a continuation of our prior efforts.
This edition delves into quick, actionable steps every retailer can take to reduce returns. This report dissects retail's current state and examines economic indicators, consumer sentiments, and industry trends. We explore the relationships between retailers, consumers, and vendors, offering practical strategies to mitigate returns and enhance profitability.
Get the Report
"The eBook 'Returns Resolved' provides an insightful guide into navigating this complex landscape. It introduces KeepScore™, an innovative tool that integrates with various systems to provide a new dimension of analysis and actionable insight."
Shish Shridhar, Global Retail Lead, Microsoft for Startups