Newmine welcomes retail executive Diane Randolph to advisory board, amplifying its vision of returns reduction. “Newmine’s Chief Returns Officer is a...
Coldwater Creek & Soft Surroundings Select Newmine's Chief Returns Officer®
The Chief Returns Officer platform, an applied AI solution, will allow the brands to predict, forecast, and prevent ...
The Chief Returns Officer platform, an applied AI solution, will allow the brands to predict, forecast, and prevent returns. leading to improved profitability.
SOUTHBOROUGH, MA - December 5, 2023 - Coldwater Creek and Soft Surroundings, specialty lifestyle brands of women's apparel, shoes, accessories, and home products, have selected Newmine, a leader in returns reduction technology, for its Chief Returns Officer® platform to address product returns opportunities.
“Returns are a major focus for our brands. Newmine’s innovative solution enables our brands to proactively reduce returns leading to greater sales and profitability,” says David Walde, CEO at Coldwater Creek, and Soft Surroundings.
CEO and Founder of Newmine, Navjit Bhasin, added “Our Applied-AI platform, Chief Returns OfficerⓇ, disrupts an industry-wide problem that had been assumed as a cost of doing business until now. Innovative brands and retailers are starting to embrace this practical application of AI & ML to solve the retail industry’s trillion-dollar problem of product returns.”
Newmine’s Chief Returns OfficerⓇ is a purpose-built, returns intelligence platform for solving the industry’s most persistent business challenge of merchandise returns. Through automated analysis of sales, returns, and customer feedback data to identify the root cause of returns, Chief Returns OfficerⓇ empowers retailers in-season to address upstream issues that cause returns - and save millions in net revenue.
About Coldwater Creek
Newmine’s Chief Returns OfficerⓇ is a returns intelligence platform purpose-built for returns prevention. It helps retailers identify the root cause of returns, take corrective actions through prescribed recommendations, and scorecard key processes for greater operational control. Leading retailers and brands use Newmine’s Chief Returns OfficerⓇ to protect revenue, boost profitability, enhance customer experience, and improve sustainability. Visit newmine.com for more information.