AUTHOR

Mark Schwans

Stories by Mark


Think Differently

Six Ways to Spur Action from Return Insights

Transformational retailers make data-led decisions. But when your swamped with data, how do you turn that data into actions? These steps outline how.

Returns Reduction

The Dollars and Cents of Retail Returns

Retail finance expert Scott Glaser provides practical strategies, insights, and actions that can be taken to fix retail's return problem.

Perspectives and thought leadership from retail visionaries.

Keep informed on retail industry and product returns insights so you can recover revenue and enhance your customer experience.