Customer Returns: Cost of doing business, or the biggest untapped opportunity to improve EBITDA?
The retail world of today offers a thin line between barely surviving and thriving. That’s why every dollar to the bottom line matters. Reducing customer returns can be crucial to determining which side of the line you fall on. Some quick facts:
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The last time you returned something, what reason did you note for the return? Did you hastily check “other,” or did you search for the real answer...
Are you a retailer with serial returners? Read on to find out more about who serial returners are and why they return products so frequently.
Retailers recently closed out the books on Q4 2019, and based on projections by UPS and Mastercard, they were likely reeling from unprecedented...