What's on the table
While most retailers have taken strides in improving the returns experience for shoppers; only 16% have a strategic initiative focused on reducing returns even though 73% of returns occur due to reasons retailers can control.
Join Incisiv and Newmine for an executive roundtable to:
- Learn what a study of 2,500+ shoppers and 150+ retailers reveals about the state of retail returns
- Hear from our panel of experts on why returns prevention is emerging as a strategic lever for sustainable eCommerce growth
- Share priorities, challenges and attitudes towards retail returns amongst industry peers in attendance
Since eCommerce orders are returned 2X-3X more than store bought purchases, continued eCommerce growth will only lead to a further increase in returns. Managing returns has become a critical imperative for any retailer or brand focused on sustainable eCommerce growth.
Retail Returns Roundtable
A power panel featuring some of the brightest minds in retail
Founder & CEO
Former Chief Strategy Officer
Bed Bath & Beyond
Chief Insights Officer
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