The Hidden Costs of Retail Returns
Coresight Research | Sustainability Insights
Retail returns are looming large in the executive suite in retail due to the rapid growth of e-commerce. Dive into the full impact of retail returns, both financial and environmental.
of US shoppers over the age of 18 would return an online purchase to a store rather than through the mail if it were shown to reduce carbon footprint.
would consider paying a retailer to offset the carbon footprint associated with returning unwanted online purchases.
would be interested in returning items to a central depot in a mall/shopping center.