Newmine Blog

Returns Reduction

Does Your Organization Need a Returns Champion?

Newmine interviews retail and supply chain expert Rich McMahon to explore why he thinks retailers need to think differently about product returns.

Returns Reduction

Returns - a Zero-Sum Game?

Product returns have catastrophic impacts on retailers. Reverse the trend with this identification and corrective workflow.

Returns Reduction

Using Technology to Prevent Product Returns

There are a variety of ways in which retailers can optimize their returns management and start strategically preventing returns using technology.

Returns Reduction

Returns: The Retail Sustainability Challenge

Sustainability is becoming a core strategic priority for retailers. Learn how product returns prevention helps retailers minimize environmental...

Returns Reduction

4 Steps to Revamp the Returns Mindset

73% of returns occur due to reasons you can control! It's time to revamp the returns mindset to start thinking about them as something you can...

Returns Reduction

Serial Returners: What you need to know

Are you a retailer with serial returners? Read on to find out more about who serial returners are and why they return products so frequently.

Omnichannel

WSJ Exposes the Industry’s Returns Problem

Stores Have a Mission: Getting You to Keep That Thing You Bought Online Today’s Wall Street Journal covers how retailers are getting a handle on...

Omnichannel

Newmine Releases KeepScore

New Retail Industry Benchmark, KeepScore™ from Newmine, Empowers Retailers to Measure Value Chain Success and Profitability At-A-Glance BOSTON, MA –...

Omnichannel

The Silver Lining in Holiday Returns

In this webinar, learn how returns reduction offers a healthier path forward for retailers in 2021 after the holiday product returns surge.

Returns Reduction

Newmine Announces New Advisory Board

Newmine Welcomes Retail Executives Graziano de Boni and Rich McMahon to Advisory Board, Amplifying Its Vision of Returns Reduction BOSTON, MA –...

Omnichannel

Returns: The Bottom Line Bully

As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product...

Returns Reduction

Why Aren’t Retailers Able to Reduce Returns?

As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product...

Returns Reduction

Product Returns Reduction: The Time Is Now

As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product...

Returns Reduction

Q&A: SJ Interviews Newmine Partners

It’s time to take accountability for returns. At a time when retailers are dealing with decreased sales, uncertain supply (and demand), and increased...

Returns Reduction

Returns: The Wild West of Materials Handling

According to Modern Materials Handling, “With few rules and even fewer positive outcomes, returns processing will be a pitched battle with real...

Omnichannel

How Retailers Can Reduce Returns in 6 Steps

After years of considering product returns “the cost of doing business,” retailers are realizing the light at the end of the tunnel is a train—and...

Returns Reduction

Business Insider Interviews Newmine

Read this interview of Newmine's Returns Reduction Experts in Business Insider’s recent article, “Shoppers are abandoning store dressing rooms for...

Returns Reduction

Newmine Recognized at VIP Awards

We’re excited to announce that Newmine was recognized as a Top 3 Finalist in “Customer Analytics and Retail Insights” at the Vendor In Partnership...

Omnichannel

Newmine Mentioned in The Robin Report

The Robin Report blog quotes Newmine Check out the blog, “Fewer Than Half of Returned Goods Are Resold at Full Price: Here’s Why,” for more...

Omnichannel

Newmine Recognized as a Gartner Cool Vendor

Gartner, the world’s leading research and advisory company, recognized Newmine, a market leader in retail returns reduction, as a Cool Vendor in 2019.

Omnichannel

WWD: The Four Personas of Serial Returners

Retailers are starting to ban customers who they deem return excessively–Newmine thinks there’s a better way. WWD published our Think Tank on how to...

Omnichannel

Newmine Expands Executive Team

Newmine Expands Executive Team with Mark Holmes, former COO of Coldwater Creek, and Appoints Janis Abbingsole as Chief Strategy Officer...

Omnichannel

Newmine Mention in Women’s Wear Daily

Feature in Women’s Wear Daily Highlights Newmine as a Notable Provider of a Size/Fit Technology Solution In her piece, “The Outside View: Size Isn’t...

Returns Reduction

Demystifying Artificial Intelligence

Short Circuit (1986) is a Sci-Fi comedy about a robot, Johnny-Five, that gets struck by lightning causing it to become sentient and allowing it to...

Returns Reduction

How the COO Can Own Returns in 2019

As the COO, you’re the second in command. Implementing strategy across the organization while optimizing resources is your mission. Aligning the...

Returns Reduction

How the CMO Can Leverage Returns Data in 2019

As the CMO, you’re the prime innovator, strategist, and analyst. People look to you to lead the way. It would be nice if working by the seat of your...

Returns Reduction

Newmine at ShopTalk 2018

Our founder, Navjit Bhasin, visited ShopTalk 2018 to give a TechTalk on how retailers can use technology—specifically machine learning and AI...

Omnichannel

Don’t be Wary of Wearables

At CommercialWare, my first company, we pioneered what was then called, multi-channel retail.  With roots in catalog mail-order and with the advent...

Omnichannel

Omnichannel Fulfillment: Lynchpin in Retail

Introduction As Supply chains are reeling under increasing pressure from competition, omnichannel consumer expectations and the likes of Amazon...

Media

Newmine Announces Private Equity Services

JANUARY 12, 2015, Southborough, MA – Newmine, a focused consultancy with practices that support the entire retail business cycle, today announced...

Media

Newmine Announces Freight Analytics Program

Apr. 23, 2014 – SOUTHBOROUGH, Mass. — Omni-channel retailers and Private Equity investors face continuing challenges to reduce costs and improve the...

Blog

What the Carrier will NOT tell the Retailer!

This day and age, as every part of the supply chain tries to squeeze out cost savings, with the turn of 2013 into 2014, logistics in general and...

Media

Isobar and Newmine Announce Partnership

October 1, 2013 — Today, digital marketing agency Roundarch Isobar and retail consultancy Newmine announced a partnership supplementing each entity’s...

Media

Newmine Adds Shelley Nandkeolyar As Advisor

Boston, May 6th , 2013 — Newmine LLC, a strategic consulting firm focused on operations and technology strategy and execution for multi- channel...

Perspectives and thought leadership from retail visionaries.

Keep informed on retail industry and product returns insights so you can recover revenue and enhance your customer experience.